operations support for your business

A common sense approach to business consulting. 

You Focus on Your Business, We'll Focus on Getting Things Done

Business operations support services

Weekly Service Analysis

If you're like a lot of companies, with growth comes the frustration of not delivering the level of support or service that you expect. We get it, things get busy. 

The BOSS Weekly Service Analysis program identifies the choke points and service failures. Armed with the analysis report, you will be able to guide and educate your team to ensure efficiency and customer satisfaction.

"Being on par in terms of price and quality only gets you into the game. Service wins the game." ~ Tony Allesandra 

Document Your Business Processes

Developed business systems make the difference between a company that is on the verge of collapse, and one that is successful and grows. But who has time for that?

The BOSS Business Playbook provides written business processes, created with a fusion of best practices and your working style. If you have an existing documentation platform, we will create or update as needed. 

"If you don't write it down, you don't own it" - Michael E. Gerber

Simplify the Complex

The daily minutia of operating a business is sometimes overwhelming. There's never enough time to work out the details to make your ticket system integrate with accounting, purchasing is off the cuff, you're losing revenue due to incorrect invoicing. The list goes on and on.

Get a handle on your administrative overhead. The BOSS program is designed to simplify, document and get things done.


“What is important is seldom urgent and what is urgent is seldom important.”-

President Dwight Eisenhower

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FocusPlanIT, LLC

(812) 592-2455